March 15th, 2010
Thank you for purchasing our themes, In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. We’re in GMT +7 and all ticketing will serve not longer than 2×24 hours. For your reference we provide complete archives and history of all your support requests. A valid email address is required.
For visiting our support please visit this link. 
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